Personal Health Advice Line

Personal, emphatic and individual.

Customers of different health insurance carriers can call us to discuss any symptoms they may have or seek healthcare advice. On a 365/24/7 basis. Please select your health insurance carrier from the list below. A hotline number will then be displayed on screen.

Online Health Advice

Medical expertise on demand – direct and digital.


Use the contact form to put your questions to us and send us photos of your medical concerns. Photos will of course be encrypted with an online password. The announcement of medical appointments is possible only by phone.

The requests concerning children under 16 years have to be made by their legal representative.

* Mandatory field

It can take some time to deal with your questions, so Medi24 cannot respond online to serious medical conditions or emergencies.