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Welcome to Medi24

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I would like a medical consultation by telephone.

To the telephone consultation
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I would like to consult a doctor online, including medical findings.

To the online consultation
Electronic prescriptions, new at Medi24

Medi24, a leading telemedicine provider, is the first medical practice to launch a pilot for legally compliant electronic doctor's prescriptions in Switzerland. AD Swiss Net and HCI Solutions have developed a secure solution that meets the legal requirements of the Swiss Federal Ordinance on Medicinal Products (VAM).

Portrait Electronic prescriptions, new at Medi24
Medi24 – Access to Care

Enter our virtual medical practice. Here you will receive competent advice on medical questions and uncomplicated help from our experts by telephone or via digital channels.

Would you like a telemedical consultation? Then call us right now or contact us via online form.

Portrait Medi24 – Access to Care
Our everyday heroes

Charlotte, Head of telemedical competence centre

Charlotte heads the telemedical competence centre at Medi24. Together with her team of around 120 employees, Charlotte ensures that our customers receive high-quality medical advice.

In a demanding year marked by the Corona crisis, Charlotte has masterfully guided us through the crisis.

Portrait Our everyday heroes
Children are important to us

Our youngest customers are particularly close to our hearts - every fifth telemedical consultation at Medi24 is for children.

Medi24 not only supports children and their parents in Switzerland, but also supports with a commitment to the Dr. Beat Richner Foundation suffering children in Cambodia.

Portrait Children are important to us
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Telemedical advice

Personal, empahic and friendly.

Customers of our partner health insurance companies can call us for health complaints and medical questions. 365 days a year, around the clock. Please select your health insurance company from the list so that the correct consultation number is displayed.

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Online consulting

Private, competent and digital.

Ask us questions using the online form and send us photos of medical concerns. Our experts will analyse your information and get back to you. Your data will of course be encrypted and treated in strict confidence.

The requests concerning children under 16 years have to be made by their legal representative.

* Mandatory field

It can take some time to deal with your questions, so Medi24 cannot respond online to serious medical conditions or emergencies.

Information about the coronavirus